Guest Policies
Arrival & Departure Time
Check-In: 13.00 to 22.00
Check-Out: 07.00 to 11.00
Important information: The Guest House has 24 Hour Reception, however, please inform us in advance if arriving after 22.00hrs. Please use the Special Requests Box when booking for any information or requests. We are registered for and welcome all international guests with foreign passports, we are not registered for Sri Lanka Nationals.
Children and Extra Beds
An extra single bed can be accommodated in the Deluxe Suite and Superior Double Bedroom at a charge of $20.00 per night which includes breakfast. Please request availability when booking. Children 5 years and under by agreement of management. Children 6 to under 10 years can share bedding with their parents. Children 10 years and over must accommodate a single bed. A third adult sharing a room extra bed charges are as aforestated. Additional visiting guest(s) and children sharing a room a breakfast surcharge of $5.00/person applies. Dinner or Lunch, a charge of $10.00 & $8.00 per person respectively applies, reservations must be submitted prior to 12.00 noon on the day requested.
Booking and Cancellation
Click the following link to view our Booking and Cancellation Policy
WiFi Access
Click the following link to view our Wifi Access Policy
Pets
Pets are not able to be accommodated.
Smoking
We are a strictly NON-SMOKING Guest House.
Loss of or damage to Guest Property
Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.
Termination Policy
Mountain View Holiday Home reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
Guest Drivers
Driver accommodation is not available at the Guest House, arrangements to be made privately by the guest or driver (company) for overnight stay and breakfast.
Privacy
Click the following link to view our Privacy Policy
- 78 Mountain View, Thapodaramaya Road, Richmond Hill, Hantana, Kandy, Sri Lanka, 20000
- +94 812.218.857
- [email protected]